In summary, he was told by a Yell.com smooth talking sales rep that he could cancel the advertising at any time, but has since found out that he can’t!

Everytime he tries to get in contact with the sales rep busy and doesn’t return his calls. He’s now sitting on a bill of over £700.00 and doesn’t know what to do.

Are you in the same situation? Why not write to the Yell CEO John Condron and explain your problem? You may also want to advise them that you will stop all direct debit payments until the problem is resolved.

It’s a pity that as CEO of Yell Group PLC, that he isn’t taking a more direct approach at resolving some of the issues facing the company.

I read a post today about another customer having problems with Yell, you can read more about it here. This customer was told they were getting an 8 week free trial, then sent a bill for nearly £300! Not exactly ethical business Mr Condron!

Find out more about this issue by checking out this page: Yell.com Heavyweight Search Results.