Posts Tagged ‘yell response time’

Response Time

Thursday, July 16th, 2009

As you may already be aware from checking out my communication history with Yell I emailed them on the 22nd June 2009 asking some specific questions  relating to my ongoing dispute.

Well, as of 16th June (today), I’ve still not had a reply! You can see a summary of my email conversation with them here.

I’m not sure why the subject of their emails changed to ‘Unregistered Advert’! Perhaps they’re getting me mixed up with someone else (data protection!) or perhaps they have classed my advert as unregistered.

I’m also not sure why I have been contacted by 3 separate people – it seems that there is no single person dealing with this issue, rather it is being dealt with by a group of people.

Either way, I couldn’t resist the opportunity to cheekily ask them about their response times since I’ve been waiting 4 weeks already!